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Q: Is My Purchase Safety?

A: The safety of your payment information is ensured by MyCommerce, a Digital River Company, one of the most trusted names in e-commerce and Web-based technology. It processes transactions in all basic currencies (USD, Pound Sterling, Euro) and supports various forms of payment (all major types of credit cards, bank transfer, check, invoice, GIRO settlements).

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Q: How long will it take to get the registration keycode after payment?

A: Our system will automatically send the registration info to your e-mail address once your order has been validated. If you did not receive it within 30 minutes, perhaps it has been tagged as a SPAM or it's because of the delay of Internet or system glitches. You can contact our sales team for help.

Q: The keycode you just received is not working?

A: Please make sure the version of your program is the latest. If not, please uninstall the old version and download the newest version. Also, you'd better copy and paste the registration info to the registration fields of the program directly, both license name and register key are case sensitive and please make sure to avoid the trailing blanks. If the above can't help you out, please offer us the screenshots of the wrong messages for further lookup! If you still have questions, please contact our technical support team via online contact form.

Q: How to rip DVD to all sorts of video or audio files on Mac OS X?

A: This step-by-step tutorial will show you how to use DVD Ripper for Mac to rip DVD movies for your iPod, iPad, iPhone, etc. Or to virtually any video formats of your choice.

1. Launch DVD Ripper for Mac and add DVD Movie
Drag & drop DVD disc icon on the desktop to the program. Or go to "File" menu, choose "Load DVD" to locate the DVD movies (support commercial DVD movies and homemade DVDs) you want to add.
Note: The default setting only read main feature of the DVD movie for conversion, without DVD menu and the movie just starts playing right away. If you want to import the whole DVD, go to "Preference" and select "All titles" from "Load Contents in a DVD" dropdown list under Advanced tab.

2. Choose a video or audio output format
Mac DVD Ripper provides optimized presets: Apple devices including iPad, iPod, iPhone, Android OS based devices, PSP, PS3, Apple TV; Apple Software like iMovie, Final Cut Pro; and a variety of players like Xbox 360, PSP, PS3, Nintento Wii, Walkman, Creative Zen, Sandisk Sansa, etc., making the DVD ripping for your portable devices as easy as 1-2-3!
Choose audio format (MP3, WAV, AAC) if you just want to extract audio from video on Mac OS X.
If you want to resize video and change video and audio settings manually, say, set a lower bit rate to compress the output video, just click the "Options" button to customize output settings.

3. Start DVD Ripping on Mac OS X
Click the "Convert" button to start DVD ripping and then you can just go out for a walk or take a nap, and the conversion may have been finished when you come back. This smart DVD ripping software can shut down your Mac automatically when the ripping is done.